FAQ - Questions & Answers

Companies with a VAT identification number can reclaim VAT paid abroad. The process can be complex and lengthy.

Logistics industry professionals can apply for VAT refunds on travel, transport, and accommodation costs.

Eligibility varies by country. Contact REMOBIS for specific options.

You can apply for a VAT refund within the EU and in countries with a reciprocity agreement. This includes 27 European countries such as Belgium, the Czech Republic, France, Germany, Ireland, Italy, the Netherlands, Poland, Spain, Sweden, and the United Kingdom.

For information on non-EU countries, please contact REMOBIS. Our employees are available to assist you in your national language.

You can apply for reimbursement of travel, transport, and accommodation costs. However, regulations vary by country.

The speed of processing time depends on the service you chose. The refunding takes between 4-12 months

Yes, to submit a complete VAT return, we need your original invoices. Electronic invoices are acceptable if they are emailed to us and meet all legal requirements.

For quarterly refund applications, invoices must be submitted by the 15th of the month following each quarter. For annual applications, all invoices for the previous financial year must be submitted to REMOBIS by February 28 of the following year. This deadline is extended only for new customers.

The minimum amount for annual refund applications is EUR 50. For quarterly applications, the minimum amount is EUR 400.

Excise duty is a consumption tax levied in addition to VAT on specific products, such as petrol, diesel, and liquid gas.

Logistics industry professionals can apply for a refund of excise duty on diesel fuels in specific countries, including Belgium, Croatia, France, Italy, Hungary, Slovenia, and Spain.

You can apply for a refund of excise duty on diesel fuels in Belgium, Croatia, France, Italy, Hungary, Slovenia, and Spain.

You can apply for a refund of excise duty on diesel fuels.

Excise duty refunds are processed within 20 days after claim submission to one year. However, REMOBIS cannot guarantee these periods as they depend on the authorities.

Original invoices are required only for excise duty refund applications in Belgium and only in cases you do not refund VAT through us. For all other countries, copies of the original invoices are sufficient.

The application periods for excise duty refunds vary by country. Depending on the country, the periods can vary between one month and six years. Please reach out to us for a current overview of the periods.

Yes, but it is not recommended due to the increased risk of claims being rejected. You may only work with one service provider per country and claim period. Submitting multiple applications for the same period, even with different invoices, is not permitted and is considered fraud. Customs authorities can take legal action and impose severe fines.